These terms and conditions (the “Terms and Conditions”) govern the use of www.mightymoments.com.au (the “Site”) and any associated subdomains, as well as the booking and provision of services offered by Mighty Moments. This Site is owned and operated by Mighty Moments.
By using this Site or by booking our services, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Intellectual Property
All content published and made available on our Site is the property of Mighty Moments and the Site’s creators. This includes, but is not limited to, images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent; or
- Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Accounts
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Free Trials
We offer a one-off free trial of our school-based services for any child. To organise a free trial, please contact us using the information at the bottom of this document.
Payments
We accept the following payment methods on our Site:
- Credit Card;
- Debit; and
- Afterpay.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you chose. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Payment requirements for business-to-business services are listed below.
All invoices can be paid through any of the above methods or by direct bank transfer.
Refunds
We provide refunds for services sold on our Site if one is requested before the commencement date. Requests made after this date will be issued at our discretion. If a refund is not provided, a credit will be applied to your account equal to the amount requested.
For services booked by businesses, schools, clubs, outside school-hours care (OSHCs), or any other organisation, the following terms instead apply:
Pre-Payment and Deposit Requirements: Upon booking, a 50% non-refundable deposit is required within 7 days. The remaining balance is due within 30 days of the booking confirmation or 7 days prior to the service date, whichever comes first. No fees will apply if a booking is cancelled within those first 7 days.
Post-Payment Cancellations:
Cancellations more than 60 days before the service date: A full refund of the refundable portion of the payment will be issued.
Cancellations between 30 and 60 days before the service date: A 50% refund of the refundable portion of the payment will be provided.
Cancellations less than 30 days of the service date: No refund will be issued.
Acts of God
For the purposes of these Terms and Conditions, an “Act of God” refers to any event beyond our reasonable control that occurs without our fault or negligence. These events may include but are not limited to, natural disasters (such as earthquakes, hurricanes, floods, and wildfires), wars, pandemics, and other major events that are unforeseeable and unavoidable.
We shall not be liable or responsible to you, nor deemed to have defaulted under or breached these Terms and Conditions, for any failure or delay in fulfilling or performing any term of these Terms and Conditions, when and to the extent such failure or delay is caused by or results from acts beyond our reasonable control, including but not limited to the Acts of God as defined herein. We will, however, endeavour to provide a suitable substitute service in such circumstances or will aim to postpone delivery of our services until normal activities can be resumed.
After Classes
Parents and guardians are required to collect their children promptly at the conclusion of afternoon sessions. If a child will not be collected—such as when attending OSHC or walking home independently—written notification must be provided in advance. We are unable to release children without prior written consent outlining alternative arrangements.
Late Fees
To ensure the safety and well-being of all students, late collection fees may be applied at our discretion if a child is collected more than ten (10) minutes after the scheduled end of class. A $20 fee applies to collections occurring between 10 and 30 minutes after the session concludes. If the collection exceeds 30 minutes, an additional $50 fee will be charged.
Removal from a Program
We can remove children from any Mighty Moments program at our discretion, but we will only do so after taking reasonable steps to rectify any situation. For example, in the event that a child’s actions lead to an unsafe environment, steps will be taken to safeguard our staff, parents, participants, and others, up to and including the removal from the program. Children removed from the program will receive a pro-rata refund for the remaining sessions.
Guarantees
The following guarantees apply to our Site:
- Every reasonable action will be taken to protect your data. These policies will be updated in line with best industry practices as they change.
Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to on our Site. You are responsible for reading these third-party websites’ terms and conditions and privacy policies before using them.
Limitation of Liability
Mighty Moments and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities, or expenses, including legal fees, from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site, you indemnify and hold harmless Mighty Moments and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses, including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Queensland.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. The removal will not affect all other provisions, and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to how we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Email: admin@mightymoments.com.au
Phone: 0412 426 073
You can also contact us through the contact form available on our Site.
Last updated: 2nd of June, 2026